Terms of service

These terms apply when you use https://gidlabs.com, our free tools and demos, or hire GID Labs ("GID", "we", "us"). If a signed quote, proposal or contract says something different, that document wins for that project.

Sending a request to GID Labs doesn’t create an agreement. We review every request and may decline any of them. We don’t guarantee that we can take on a request, or that a provider, date or price will be available.

Before we build, book, buy, sign or charge anything for you, we send a written quote with the scope, our fee and any third-party costs. Work starts only after you approve it and pay any deposit it lists. Changes to the scope are quoted separately before we do them.

Our fee covers our time: research, design, building, coordination and management. Anything another company charges, such as ad spend, domains, hosting plans, software subscriptions, text-message fees, manufacturers, restaurants, hotels or rental companies, is a separate cost listed on your quote or paid directly by you.

Prices shown on this site are starting points and can change once we confirm the scope.

We take payment through secure payment links (Stripe) or other methods named on your invoice. We never ask for card details in a form, email, text or Instagram message.

Deposits hold your place and pay for work we start right away, so they are refundable only as your quote says. Monthly services renew each month until you cancel; cancel any time before the next billing date and you won’t be charged again. You can cancel online at /cancel, by email or by text. Late invoices may pause the work.

Give us accurate information and the content we need (logo, photos, prices, hours, service lists) on time. Delays on your side can move delivery dates.

You must own, or have permission to use, everything you send us, and it must not break anyone’s rights or the law.

You are responsible for your own business: your prices, services, licenses, and what you promise your customers.

Once you have paid in full, you own the content we create specifically for your website. We keep ownership of our own tools, code libraries, templates, agents and know-how, and give you a license to use what is built into your site for as long as you use it.

We may show your finished site in our portfolio unless you ask us not to.

If we host or maintain your site, keeping it online depends on hosting providers and your plan staying active. We are not responsible for outages caused by those providers.

We use AI tools to research, draft and organize work, and we build AI agents and automated assistants (such as GID Instagram Auto-Replies). AI can make mistakes. Before an agent emails, texts or posts for your business, you approve it, or you turn on an automated reply whose wording you have approved.

When we run an automated assistant on your account, you agree that it may answer customers who message you first, that it will say it is automated, and that you will keep the information it uses (booking link, prices, hours, directions) up to date. You must have your customers’ consent where the law requires it before we text, call or email them for you.

Instagram, Facebook, Google and other platforms set their own rules and can change, limit or suspend features or accounts at any time. We follow their rules, but we don’t control them and aren’t responsible for their decisions.

We don’t guarantee rankings, reviews, leads, bookings, sales or any other result. Ad spend is paid by you to the ad platform and is separate from our fee. We only change an ad budget or campaign after you approve it.

GID Labs coordinates services. Independent providers deliver them under their own terms, cancellation rules and responsibilities. We don’t own the vehicles, venues, hotels, factories or other businesses we work with. Where a service needs a license, we only use providers that hold one.

Our free website audit and demos are for checking websites you own or are allowed to review. Don’t use them to overload or attack a website, scrape our site, or break the law. We may block anyone who misuses them.

Demos run on sample data unless marked live. Audit results are automated suggestions, not a guarantee of how a website performs.

We do careful work, but our site, tools and services are provided "as is". To the extent the law allows, we don’t make promises beyond what is written in your quote, including any implied promise that a service fits a particular purpose or will run without errors.

To the extent the law allows, we are not responsible for lost profits, lost data, lost business or other indirect or consequential losses. Our total responsibility for any claim about a project is limited to the amount you paid us for that project in the 3 months before the claim.

If a third party makes a claim against us because of content you gave us, how you run your business, or your use of something we built in a way we didn’t agree to, you will cover our reasonable costs of dealing with it.

Either side can end a project with written notice. You pay for work done and costs already committed up to that point. We hand over what you have paid for.

If something goes wrong, contact us first and we will try to fix it. These terms are governed by the laws of the State of Florida. Any dispute will be handled in the state or federal courts located in Florida.

We may update these terms. The date at the top shows the latest version; your signed quote keeps the terms that applied when you signed it.

Email Jhop100k@gmail.com with any question about these terms. See also our privacy policy (https://gidlabs.com/privacy).